How well does your organization, team or family handle difficult conversations?
Dialogue Skills for
Difficult Conversations
Difficult Conversations
People produce results. Whatever the circumstance, the results you experience - productivity, teamwork, quality, turnover, job satisfaction – all stem from people working with people to produce results. The quality of the relationships - at work or at home - are directly determined by our ability to step up and successfully handle difficult conversations.
What is a REAL Conversation™?
A REAL conversation is when two or more people confidently step up and successfully deal with the toughest of subjects - either at work or at home. When handled poorly, or ignored, these conversations cause teams and organizations to get less-than-desirable results. REAL Conversations are not only dealing with the "big issues" but confidently dealing with the "small issues" day-to-day so they don't become a crisis. REAL Conversations utilize the fundamental skills of positive and effective communication recognizing that productive relationships are created one interaction at a time. When you can hold REAL Conversations, you will produce favorable results while strengthening long term relationships.
REAL Conversations™ Training
Our training teaches you how to achieve vigorous dialogue at all levels in your organization; best ideas will begin to surface, decision making will improve, unity and implementation will become more efficient. This learning experience introduces a set of tools that builds alignment, agreement, and interpersonal communication.
Who Should Participate?
REAL Conversations™ Training is ideal for individuals who manage people or processes as well as those who have supervisory or cross-functional management responsibilities. For true change to be achieved, involving teams and even entire organizations is essential.
What is a REAL Conversation™?
A REAL conversation is when two or more people confidently step up and successfully deal with the toughest of subjects - either at work or at home. When handled poorly, or ignored, these conversations cause teams and organizations to get less-than-desirable results. REAL Conversations are not only dealing with the "big issues" but confidently dealing with the "small issues" day-to-day so they don't become a crisis. REAL Conversations utilize the fundamental skills of positive and effective communication recognizing that productive relationships are created one interaction at a time. When you can hold REAL Conversations, you will produce favorable results while strengthening long term relationships.
REAL Conversations™ Training
Our training teaches you how to achieve vigorous dialogue at all levels in your organization; best ideas will begin to surface, decision making will improve, unity and implementation will become more efficient. This learning experience introduces a set of tools that builds alignment, agreement, and interpersonal communication.
Who Should Participate?
REAL Conversations™ Training is ideal for individuals who manage people or processes as well as those who have supervisory or cross-functional management responsibilities. For true change to be achieved, involving teams and even entire organizations is essential.
Could a conversation (or avoiding one) be keeping you from getting the results you need?
REAL Tools That Work When It Matters Most
Discover how REAL Conversations™ Training will drive change for good throughout your organization, enabling you to:
• Address Problems – Accurately address concerns and resolve conflicts by
getting to the heart of important issues.
• Give and receive feedback – build acceptance rather than resistance and
strengthen relationships when giving or receiving difficult feedback.
• Speak persuasively, not abrasively – effectively talk about high-stake,
emotional and controversial topics.
• Advance teamwork – get the right people involved in a way that ensures
better decision-making and guarantees commitment and conviction.
Who Needs REAL Conversations™ Training?
Does your organization suffer from "un-discussables," disagreement, analysis paralysis, information hoarding or office politics? Do you work with others who are hard to get along with, drag their feet, avoid tough issues, promote their position excessively, respond poorly to pressure, easily become emotional, or run away when disagreements arise? Then you, your team, or your organization needs REAL Conversations training.
What is Taught in the REAL Conversations™ Training?
In one simple workshop, you'll learn the REAL™ skills to uncover and deal with the underlying issues that block performance, trust and synergy. You'll learn how to create conditions where people speak with complete candor (no matter the topic) and with complete respect (no matter the person). You'll learn to deal with the STARVED Stuff to improve results. All communications get bogged down with one or all of the same seven issues: Safety, Trust, Appreciation, Respect, Validation, Encouragement or Dedication. Learn to identify and address these issues you'll see team members begin stepping up to difficult conversations and sharing opinions, feelings, and information safely and freely. Time is saved, you'll see less disagreement, better alignment and improved decision making.
What's The Next Step?
If your team or organization struggles to deal effectively with difficult subjects, under communicates, or fails to act with unity and conviction, REAL Conversations™ training is for you.
Discover how REAL Conversations™ Training will drive change for good throughout your organization, enabling you to:
• Address Problems – Accurately address concerns and resolve conflicts by
getting to the heart of important issues.
• Give and receive feedback – build acceptance rather than resistance and
strengthen relationships when giving or receiving difficult feedback.
• Speak persuasively, not abrasively – effectively talk about high-stake,
emotional and controversial topics.
• Advance teamwork – get the right people involved in a way that ensures
better decision-making and guarantees commitment and conviction.
Who Needs REAL Conversations™ Training?
Does your organization suffer from "un-discussables," disagreement, analysis paralysis, information hoarding or office politics? Do you work with others who are hard to get along with, drag their feet, avoid tough issues, promote their position excessively, respond poorly to pressure, easily become emotional, or run away when disagreements arise? Then you, your team, or your organization needs REAL Conversations training.
What is Taught in the REAL Conversations™ Training?
In one simple workshop, you'll learn the REAL™ skills to uncover and deal with the underlying issues that block performance, trust and synergy. You'll learn how to create conditions where people speak with complete candor (no matter the topic) and with complete respect (no matter the person). You'll learn to deal with the STARVED Stuff to improve results. All communications get bogged down with one or all of the same seven issues: Safety, Trust, Appreciation, Respect, Validation, Encouragement or Dedication. Learn to identify and address these issues you'll see team members begin stepping up to difficult conversations and sharing opinions, feelings, and information safely and freely. Time is saved, you'll see less disagreement, better alignment and improved decision making.
What's The Next Step?
If your team or organization struggles to deal effectively with difficult subjects, under communicates, or fails to act with unity and conviction, REAL Conversations™ training is for you.
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